Have you tried printing different types of documents like Emails or Webpages using the AirPrint option and check if the issue persists?Ĭlick here to download and install the latest printer firmware from your Mac.Ĭlick here to know different methods of updating printer firmware.Īlso, check for any software updates on MacĬlick the Apple icon > About This Mac > Software Update and install any available update. If the test pages print fine, it means the printer hardware is working fine. If you are able to send the documents to the printer and it prints a blank sheet, it means the connectivity between the devices is fine. If yes, go to App Store and check for available updates for this app. Did you install the HP Smart app from the App Store? I understand you are not able to print from your Mac. Chinese Welcome to the HP Support Community!.
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